If you're looking to learn more about managed IT services and how it can help your company, Whizkids can help. We're here to be clear — especially when it comes to the importance of managed IT services.
Managed IT Service Providers
Centralize Management of IT
Unify your organization’s approach to technology. A complete approach to technology includes proactive services, understanding people, and a superpowered help desk. We will identify and define current IT problems, consider multiple perspectives, explore solutions within your timeline and budget, and provide recommendations accordingly.
Vendor Liaison
Behind every help desk ticket is experience with another vendor. We have experience navigating support teams at a variety of companies including Microsoft, Dell, SonicWALL, HP, Amazon, EMC, Adobe, Google, SalesForce, Cisco, Niche, and many other industry-specific software companies and ISPs.
Eliminate frustrating multi-vendor scenarios; triage your software vendor issues to Whizkids, the team you know and trust.
Managed IT THAT JUST MAKES SENSE
The components might look familiar. How it's delivered makes all the difference.
Help Desk
Proactive Services
Security
Backup Disaster Recovery
Procurement
Vendor Liaison
Comprehensive Documentation
Business Reviews
Our Managed IT Service Framework
The components of an MSP might look familiar, but how it's delivered makes all the difference. Whizkids Managed IT service offering includes the following.
Help Desk Support
The Whizkids help desk provides your organization with technology related support when you need it. Your business is unique, which is why we offer different levels of help desk support. Our team provides assistance with applications, operating systems, network connectivity, employee onboarding, hardware repair, procurement, mobile device management, workstation installation, and onsite support.
Proactive Services
Whizkids offers personalized, strategic guidelines to help your business stay on track when it comes to IT management. We'll monitor your systems and keep them updated to prevent downtime from occurring.
Security
These days, your company can't be too careful when it comes to cybersecurity. With Whizkids, you're in good hands. Our team will make sure your data and your customers' data is protected at all times. Industries with strict regulations are our specialty. We'll reduce risk and eliminate potential threats through anti-malware software, advanced monitoring, and other security measures.
Backup Disaster Recovery
Our team works around the clock to keep your data and systems safe. However, cyberattacks and other data events are common these days. Our team develops a plan and implements tools for backup disaster recovery so that your data is safe in the event of an attack.
Vendor Liaison
As complex as tech support can be, it gets even more complicated when you need to go through a variety of vendors and engineers to find a solution. As your vendor liaison, Whizkids will navigate these support teams on your behalf.
Benefits of Managed IT Services
At Whizkids, we use a broad range of IT expertise and tools to efficiently resolve tech issues. The benefits of our managed IT services include:
- Security: One of the main benefits of working with a managed IT service provider is peace of mind. Let us focus on security so that you can focus on running your business.
- Strategy: When you partner with Whizkids, we'll be with your business every step of the way when it comes to technology solutions. We have experience working with a wide range of industries, and we'll get to know the specific needs of your business so that we can help you develop the best strategy.
- Support: No matter what level of support you need, our team will provide it. We'll work through day-to-day issues, conduct basic monitoring and management, and more. Our goal is to make sure your IT is functioning smoothly and efficiently at all times.
Whizkids Tech Has the Experience and Knowledge You Need
Whizkids offers managed IT solutions that makes sense for businesses of all sizes and industries. We understand the unique needs of small to medium-sized businesses when it comes to IT support, along with the enterprise-level needs of larger organizations.
Are you ready to see how your business can benefit from our fully managed IT solutions? We'd be happy to help you get started. Fill out our online contact form to start the conversation today.